FAQ's FAQ's
Untitled Document Q: How long will it take to deliver my rug?
A: Most of our rugs are shipped within 2 to 3 business days and take approximately two to three weeks to deliver depending on your geographical location.

Q: What are your shipping charges?
A: Shipping charges are estimated within U.S. Each carpet has a different shipping charge, depending on its size. For international shipping, please contact us so we will send you an estimate.

Q: How are your rugs shipped?
A: All of our rugs are shipped via Federtal Express, ground.

Q: How do I return the rug?
A: All of our rugs are covered by a "No-Questions Asked" guarantee. You may return your rug within 15 days of receipt for a full refund. We do not refund shipping charges. return shipment costs, only the purchase price of the rug. Send your returns to:
Hye Keer.
19618 Vose Street,
Reseda, CA 91335

Q: Am I responsible for the shipping back?
A: All return shipment costs are the responsibility of the customer.

Q: What types of payment do you except?
A: All major credit cards that paypell accepts, also you can pay with check or money order.

Q: How can I contact Hyekeer.com?
A: If you have any questions, please call us at (818) 342-6624 or e-mail us at info@hyekeer.com

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